INTRODUCTION

Hire Resolve is committed to protecting the privacy of personal information collected in the course of its business and through its website. This privacy policy sets out how we collect, use, store, and protect your personal information in accordance with UK GDPR and related privacy laws.

By using our website or interacting with Hire Resolve via email, mail, phone, or in person, you agree to the terms of this privacy policy. If you have any queries not addressed in this document, please contact us at compliance@hireresolve.co.uk.

WHAT INFORMATION IS COLLECTED

We may collect personal information from clients, candidates, employees, and service providers. This may include your name, contact details, employment history, CV or resume, and any other information you provide voluntarily.

If you visit our website without interacting, we may collect technical data via cookies and similar tracking technologies, including Google Analytics, to understand website usage and improve our services.

If you apply for a position, register as a user, or submit a contact request, we will ask you to provide personal information necessary to carry out our recruitment and business services.

USE OF PERSONAL INFORMATION

Hire Resolve ensures that your personal information is used lawfully, fairly, and for purposes relevant to our business, including:

  • Managing relationships with candidates and clients
  • Assessing suitability for roles and promoting candidates to clients
  • Matching clients with suitable candidates
  • Administrative, accounting, and IT system management
  • Maintaining website functionality and security

DATA RETENTION

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes. We regularly review our data and securely delete or anonymize information that is no longer required. Information collected via Google Analytics or other tracking tools may be retained according to industry standards.

COOKIES AND ANALYTICS

Hire Resolve uses cookies and similar technologies to improve website functionality and user experience. Cookies may also be used for analytics purposes, including monitoring website traffic and user behaviour through Google Analytics. These cookies do not collect personally identifiable information unless voluntarily provided.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information to other entities within One Group or to trusted third-party service providers for the purposes described in this policy. We do not sell or share personal information for marketing purposes without consent.

USERS’ RIGHTS

You have the right to:

  • Request details of the personal information we hold about you
  • Request correction or deletion of your personal information
  • Unsubscribe from electronic communications where applicable
  • Enquire about how your personal information has been used

We may refuse deletion requests if retention is required by law or necessary for our legitimate business operations.

SECURITY BREACH

Hire Resolve implements appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. In the unlikely event of a breach, we will investigate promptly, notify affected users where required, and take all reasonable steps to mitigate potential harm.

CHANGES TO THE PRIVACY POLICY

From time to time, Hire Resolve may update this policy to reflect changes in law, technology, or company practice. Updates will be published on our website.

CONTACT US

For any questions or concerns regarding this privacy policy or your personal data, please contact our Head Office:
Hire Resolve – Head Office
Client Communication
+44 20 8156 3790
compliance@hireresolve.co.uk
Canary Wharf, 25 Cabot Square, London E14 4QZ, United Kingdom